June 2026
June 9–11 · Shopify & storefront- Fixed mobile widget responsiveness issues affecting smaller screen sizes
- Fixed safeguards against OpenAI spend spikes
- Added dashboard message allocation controls
- Fixed website crawl fallback handling
- Added low-cost website crawl safeguards to reduce unnecessary usage
- Increased website crawl depth for more thorough knowledge indexing
- Polished dashboard sidebar and health trends display
- Built out the analytics dashboard with expanded metrics and views
- Published a new blog to the public site
May 2026
May 27–31 · Shopify & storefront- Added Shopify profile and lead phone number support
- Linked Shopify landing page CTAs to the app listing
- Added WordPress / WooCommerce plugin integration
- Updated Pro plan message allocation
- Improved marketing site crawlability for search engines
- Fixed navigation responsiveness on smaller screens
- Updated footer links across marketing pages
- Improved website route discovery during crawl setup
- Fixed Shopify install callback replay handling
- Fixed Shopify embedded auth workspace linking
- Fixed dashboard entry response schema
- Fixed Shopify dashboard entry and reinstall recovery
- Fixed Shopify embedded onboarding auth flow
- Fixed Shopify theme app embed registration
- Fixed Shopify widget status refresh
- Hidden disconnected Shopify deploy tab
- Fresh Shopify connections now load widget customisation settings more reliably
- Deploy and customise tabs remain accessible while preparing a widget
- Clearer connection recovery when a Shopify authorisation changes
- Small visual polish on public plan cards
- Added a dedicated Partners page for affiliate and agency enquiries
- Published affiliate terms for prospective partners
- Standardised public contact email presentation across marketing pages
- Reduced Shopify access scopes requested during connection
- Improved handling when store permissions are changed or revoked
- Removed manual domain prompts from the Shopify App Store install path
- Added order tracking support in chat for Shopify stores
- Added a “Go to cart” action above checkout in widget cart summaries
- Redesigned order cards in chat and added item quantities to cart summaries
- Changed chat sounds to play only for new messages while the shopper is away
- Added view-order links and improved end-chat behaviour in the widget
- Improved answer quality by applying saved agent guidance more consistently
- Added Shopify storefront widget deployment from the dashboard
- Improved chat presentation and production widget loading
- Made the widget more resilient to storefront script loading variations
- Improved the deploy experience for existing stores
- Added a getting-started video page for new merchants
- Improved dashboard refresh behaviour for playground, analytics, and deploy views
- Combined leads and handover requests into a single unified Contacts inbox
- Added live takeover support inside the storefront widget
- Improved brand and prompt handling across agent replies
April 2026
April 28–May 1 · Shopify onboarding- New agents created from Shopify workspaces now connect to the store automatically
- Shopify admin clicks hand merchants back to the web dashboard more consistently
- Improved Shopify brand presentation during install and account handoff
- Streamlined the Shopify App Store install path into the MerchantAI dashboard
- Added automatic website source setup for Shopify-origin workspaces
- Improved reconnect and deploy actions for Shopify stores
- Added Shopify-specific badges and billing context where relevant
- Added contact options for conversations that need a person
- Added live admin takeover for active chats
- Preserved full conversation context for follow-up after handover
- Agents now request explicit confirmation before showing a handover card
- Updated handover copy to be more natural and less intrusive
- Improved messaging when Shopify connection popups cannot complete
- Added the first Shopify app experience covering install, account handoff, and setup
- Brought key dashboard tasks into the Shopify app experience
- Improved sync, deploy, playground, and widget customisation for Shopify merchants
- Improved Shopify product and store knowledge used in chat replies
- Refined the setup experience for new merchants
- Redesigned the public website around the newer MerchantAI visual direction
- Polished human handover, cart, and Shopify app experiences
- Improved brand colour handling for storefront widgets
- Added clearer store connection status feedback and better loading states
March 2026
March 23–April 2 · Core setup- Added public pricing navigation and account signup flow improvements
- Added a guided setup flow with progress tracking
- Added agent duplication and public testing links
- Added desktop and mobile widget previews
- Added lead capture and lead identification
- Added Shopify embed guidance for live deployment
- Added locale selection with automatic detection
- Added controls for managing agent usage
- Redesigned onboarding with clearer progress, personality, and appearance steps
- Added website crawling for agent training with improved indexing feedback
- Improved the storefront widget with persisted state, better lead capture, and a cleaner responsive layout
- Upgraded the playground into a stronger agent optimisation area
- Improved dashboard dark mode, sidebar behaviour, and mobile setup controls
- Added collapsible controls for denser dashboard areas